How Can We Help?

Our team is here for you and your little one. We typically reply within 24 hours.

Email Us

General inquiries & support

support@aylemubaby.com

Track Order

Check your shipping status

Track Now →

Returns

Easy 14-day return policy

Return Policy →

Live Chat

Chat with us on the store page

Open Chat →

Send a Message

Fill out the form and we'll get back to you shortly.

Frequently Asked

How long does shipping take?

Available shipping destinations, delivery estimates, and costs are shown at checkout based on the shipping address.

What is your return policy?

We offer 14-day returns on eligible unused items in original packaging. Visit our Returns page for details.

Are your products safety tested?

Each product is reviewed for age fit, material quality, and supplier documentation before listing. Product-specific safety details are shown on the product page when available.

Do you ship internationally?

Available destinations are shown at checkout. If your destination is not currently supported, checkout will not allow the order to continue for that address.

Can I cancel or modify my order?

Orders can be modified within 2 hours of placement. After that, we begin processing. Contact us ASAP for changes.

Do you offer gift wrapping?

Yes! Add gift wrapping at checkout for $4.99. You can also include a personalized message for the recipient.