How Can We Help?

Our team is here for you and your little one. We typically reply within 24 hours.

Email Us

General inquiries & support

support@aylemubaby.com

Track Order

Check your shipping status

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Returns

Easy 14-day return policy

Return Policy →

Live Chat

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Frequently Asked

How long does shipping take?

Standard US shipping takes 3-7 business days. Express options available at checkout for 1-3 day delivery.

What is your return policy?

We offer a hassle-free 14-day return policy. Items must be unused and in original packaging. Visit our Returns page for details.

Are your products safety tested?

Absolutely! All products are CPSC certified and meet ASTM F963 toy safety standards. Our textiles are GOTS organic certified.

Do you ship internationally?

Yes! We ship to 30+ countries. International shipping typically takes 7-14 business days depending on destination.

Can I cancel or modify my order?

Orders can be modified within 2 hours of placement. After that, we begin processing. Contact us ASAP for changes.

Do you offer gift wrapping?

Yes! Add gift wrapping at checkout for $4.99. You can also include a personalized message for the recipient.